@tigerlu99 Oh no! That is not good. This type of bug is best for our support team to look at so they can pull up your account. Could you please fill out a ticket with them? "Contact" Is in the upper right corner! Thank you!
@Daoshifu Yes - we've been making good progress on that bug, but don't have an exact timeline just yet. We'll be sure to share as soon as we have news!
@RMcAree We're working towards a fix & getting closer! Thank you for your patience!
@ToGood63 Hi there! If you haven't received skins from your Deluxe Edition, the best thing for you to do is contact our customer support so they can take a look at your account!
@maximusprimeTw We're working on this and are getting closer to a fix!
@TonyIdes We're making good progress against that one - thank you for your patience!
@TheRedProphett We're working on it and the fix looks promising! More information as soon as we have it. :)
We have fixed an issue where Hero Challenge Cards were not properly reflecting earned points. We are also in the process of retroactively granting lost points, although this process may take several hours to complete. Thank you for your reports and patience!
@ToneLoc21 We've resolved the issue and are looking into if we can retroactively grant those points! Hope to have an update soon.
@MischkeTyler We are hard at work on a fix so we can get you back playing as soon as possible! Sorry for the inconvenience!
@DeanKnight123 That's not supposed to happen! Would you mind filling out a support ticket so that we can get more information? Thank you!
@BadGamerElite @BillRosemann @SabrinaSigns @DotPone @Lady_SnipeShot @Patman_Parkour @virtua_photo @FirescorpioG We'd read these!
@Kaiodsz @NicBrookes777 So glad to see you using the streamer skin!
@superprime8 SMASH!!💥
@The_WizFish Oh no! So sorry to see/hear this. Because each PC is so variable, could you please fill out a Square Enix support ticket so we can more details from you? Thank you!
@CodeineStories Sorry you've hit this bug! We're aware of the issue & are working hard to reproduce/fix it. It would be super helpful if you filled out a ticket with Square Enix support so that we can get more info around how/when you encountered the bug. Thank you!
Team up with players around the world to tackle this week's Community Challenge. Destroy 1,000,000 Synthoids to unlock a founding members item - the Team Nameplate A037! #Reassemble
@ThomCich ⚡️⚡️⚡️
@Lizie201McGuire We are working hard to fix this bug! We'll update when it's been resolved!
@Batata66047347 Hi there! We've taken actions that should prevent future instances of this, and we're actively investigating if retroactive point rewards are possible. So sorry for the inconvenience!
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