@joctadeazevedo So sorry you are having issues with your content disappearing! Could you please fill out a ticket so our Square Enix Support team can take a look at your account to see what happened? Thank you for reporting this to us!
@sxcercyclan We're aware of this bug, and we are working on a fix! Thanks for the report!
@Reddman_47 Hi there - really sorry for the inconvenience! We've seen this bug pop up a few times, but could use more information in order to reproduce and fix it. Would you be able to fill out a ticket with Square Enix support? Thank you!
@PriysmTTV F đ We're happy to hear you were enjoying the game! Hope you can get back into it again soon!
@sir_dimwich We're aware of this issue, sorry it's keeping you from playing! âšī¸ Please send a ticket to support so that we can get a bit more information on the circumstances around you finding this bug! Will be super helpful in working towards a fix!
@Chris77021205 Thanks for reporting this issue - sorry it's keeping you from playing! Could you please send a ticket to support so that we can get a bit more information on the circumstances around you finding this bug? Will be super helpful in working towards a fix!
@Dantenolimit It's finally almost here!! Thank you for pre-ordering!
@Reformed_Nos Thank you for your support!!
@thegreathare Oh no, that's not good! This sounds like an issue that customer support should hear about so we can chase this down effectively and work towards a fix. If you could submit a ticket for this, that would be helpful towards tracking and solving the issue!
@BalisticGorgon If you could fill out a ticket as well, that would be helpful towards tracking and solving the issue! Thank you!
@daBlakeLillypad @tabletop_95 Thank you for submitting tickets! We're working on getting this fixed as quickly as we can!
@BalisticGorgon We're investigating the issue where some outfits get locked even after being unlocked, which may be due to previewing outfits. Exiting to Main Menu and relaunching should return the missing outfits to your inventory. We suggest refraining from previewing outfits for now!
Thank you, @DarinDePaul! HULK, SMASH!
@tabletop_95 Exiting to Main Menu and relaunching should return the missing outfits to your inventory. We suggest refraining from previewing outfits for now! If you could fill out a ticket as well, that would be helpful towards tracking and solving the issue!
@tabletop_95 Hey there! We're aware of the issue where some outfits will be locked even after being unlocked. This may be due to an issue with previewing outfits. We're currently investigating.
@ColucciGabriel Thanks for reporting this issue - sorry it's keeping you from playing! Could you please send a ticket to support so that we can get a bit more information on the circumstances around you finding this bug? Will be super helpful in working towards a fix!
@luis45021 Thanks for reporting this issue - sorry it's keeping you from playing! Could you please sejnd a ticket to support so that we can get a bit more information on the circumstances around you finding this bug? Will be super helpful in working towards a fix!
@MeisterNg Yay! We're happy to hear you're enjoying it!!
@SOLORWOLF1 Thank you!! We're working hard to fix the various issues players have encountered. We very much appreciate you all taking the time to let us know about these issues! If you have anything to report, please let us know via customer support! đđ
@IsmaelJimnezPe3 If you're having this issue, exiting to Main Menu and relaunching should return the missing outfits to your inventory. We suggest refraining from previewing outfits for now. Hope this helps you out!