As there are many concerns about the system error, allow us to clarify this - permanent bans happen when you repeatedly violate the terms. Those 61 people did the lucky drop glitch repeatedly, and when the system did a temp ban, it also flagged their repeated offenses which in turn converted to a permanent ban. This was the mistake that was rectified by reducing the ban to 31d.

Allow us to clarify this - permanent bans happen when you repeatedly violate the terms. Those 61 people did the lucky drop glitch repeatedly, and when the system did a temp ban, it also flagged their repeated offenses which in turn converted to a permanent ban. This was the mistake that was rectified by reducing the ban to 31d.

Hello, everyone.

After the release of Lucky Drops, several players were able to exploit a bug to claim better rewards. This led to temporary bans, which in many cases were converted to permanent bans.

In total, we had:

• 750 temporary bans
• 61 permanent bans

The permanent bans were unintended and occurred due to a system error. We are now reverting the bans back to temporary. We understand the stress and disappointment this caused and apologize for it. We want to take this opportunity to reiterate that the safety and fairness of our players are our top priority. Sanctions on accounts may be applied whenever an offender puts the safety of other players at risk, or whenever there's an unfair advantage over other players. You can read more about our terms of use at ...

Hey everyone,

The Card Evolution update is now out, and with it, the new Elite Levels.

Elite Levels and how they work have generated strong reactions from the Community, and we would like to address some of the questions and feedback we've seen these past few days.

Our goal is to provide you with more insights about the why’s and what’s.

This is a long one, so let’s get into it.

WHY WE ADD MORE LEVELS??

Vertical progression is central to Clash Royale. The game was designed more than 7 years ago around how players progress by upgrading cards and battling in the Arena. While it might not be the case for everyone, this way of progression is a key goal for many players.

We can see a significant drop in activity from casual players once they have maxed their main deck (8 cards). They quite simply, stop playing and leave the game, no matter where they play most (Trophy Road, PoL, Events), and this drop is signifi...

ahh yes sorry, i meant the animations for awarding crowns and chests

EVENT TAB CHANGES

Coming in the June update, players will be able to earn Crowns and chests through Events.

You will be able to earn Crowns through playing Events and chests from winning Events.

Events are the three main game nodes in the Events Tab.

WHY WERE THEY REMOVED?

• Our goal was to separate the core gameplay of Clash Royale, Trophy Road and Path of Legends, from the casual Events but we clearly made a misstep. You earn Crowns and chests here, and you earn Season Tokens here!
• We didn’t want to put all of the focus on playing Events, even if you did not want to necessarily play them, just because it gave you a better way to grind progress.
• By separating the new Season Tokens and Crowns we thought this would make the new Season Shop and currency easier to understand.

WHY ARE THEY BACK?

We saw a lot of feedback from the Clash ...

it also depends on your king level & arena, if you are away for a long time but low level, you will still get the gold.

it's better than no gift at all! but we also don't want to incentivize not playing the game lol

we haven't changed the welcome back gift!

but we do have several 'thresholds' depending on how long a player has been away from the game, what king level they are, and what arena they are in.

the longer they are away, the better welcome back gift the player will get.

OP's 2500 gold is the lowest level of welcome back gift, which means they weren't away from the game for very long.

hey all,

for clarity, these changes were only made over others because they can be done with a maintenance break.

items such as gaining crowns from the event tab, or even something that sounds 'easy to fix' (but isn't) like the Play Again button being added back to 2v2, will require a mandatory update.

these updates takes a lot longer to put together and release as there are a bunch of submission guidelines and more extensive testing involved with an update.

we still have no ETA on when or if we are doing an update before our next scheduled one in June, but we will keep you informed.

I feel like by now there should've already been a response to all of this and some sort of reassure to the community that change will come.

if you watch this it sums up the situation:

https://twitter.com/ClashRoyale/status/1641777069326585856?s=20

the CR team needs to communicate more with us, not responding to this situation is only going to make it worse

as mentioned in my previous comment, there is not much to be gained by either side when communicating without...

not trying to let this be swept under the rug, and not ignoring the feedback.

i am being quiet on this subreddit currently because without any actual changes coming to the game all i can offer are empty words, which does nothing to help the situation.

i understand that saying "we are working on it" or "i have passed this on to the team" x100 isn't what you want to hear, but it's the only answers i have at the moment.

i will be more communicative when we have actual changes to share.

i totally understand, i just want to make sure the mods here aren’t getting unnecessary toxicity or abusive comments for stuff they didn’t do!

i understand your frustration, i also brought these points up during the update development.

i know players aren’t happy about pass royale changes, but sometimes these decisions have to be made. i explain the reasoning in the price change article (here if you haven’t read it].

i also agree that the game needs more fresh content and fresh gameplay, and can guarantee that is coming in our summer update.

thanks for the comment

just to clarify, the merit i am referring to here is of the mods decision to close other threads to put all feedback into this thread.

hey everyone,

i’d like to just address this post to say that the reddit mods and owners of this sub do not work for supercell, and they’re taking a lot of abuse because of that misunderstanding.

obviously personal attacks and toxicity are not welcome in any community but please do not take out your frustration on the hardworking mods of this sub.

i also don’t agree that siloing all feedback into one place and closing threads is a great plan to help the community frustration, but it makes their lives easier and it also allows us to check one place for feedback, so i can see the merit.

thanks for the understanding.

the new pass will be available at the start of next season, it is coming with the update towards the end of the month.

this is an interesting idea. however it would take like a large overhaul of… everything?

but it’s definitely an interesting concept. maybe you could earn cards for each battle played with them, sorta like boosters in marvel snap.

we are going to add level 15, and we want to do it in the best way possible.

this is why we are reaching out to see player feedback on how exactly we can do that.

what would make it more satisfying for you?