over 1 year ago - Ignasi - Direct link

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Please use this thread to discuss the Chapter 3 update on PC.
Discussions of other patches and platforms should not be held here but in their respective forum sections instead.

Patchnotes:

over 1 year ago - Dana - Direct link

Can you let us from what region you are trying to purchase.
@Provokatze23 Can you also let us know your region please?

In the meantime, I’ve passed this information over to the rest of the team for further investigation.

over 1 year ago - Dana - Direct link

Regarding purchasing issues, we’ve just made this announcement

Thank you for your patience and understanding while we investigate.

over 1 year ago - Mayra - Direct link

Greetings @Valkyrja,

Please reach out to our Help center so our team can better assist you.

Thanks in advance!

over 1 year ago - Mayra - Direct link

Greetings @Ragnar1724,

We have sent you a direct message to request more information on the issue you reported with the Journey system. Please check your forum notifications.

Thanks in advance for your assistance in this matter.

over 1 year ago - Mayra - Direct link

Hey,

Yes that’s correct, they’ll reply to the e-mail you added to the form. :slight_smile:

over 1 year ago - Mayra - Direct link

Greetings @josh1,

The update is already available on all platforms.

Please try to restart the store app to pick up the update. We hope this helps!

over 1 year ago - Mayra - Direct link

Greetings @Denversetti,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account’s challenges.

@Sermok, please also reach out to the Help center for more information.

Make sure to select “in-game purchase” as the issue type.

Thanks in advance.

over 1 year ago - Mayra - Direct link

Greetings Exiles,

The situation with the purchases of Crom coins is now solved. Please check the following for more information:

over 1 year ago - Ignasi - Direct link

Added new entry under the changelog:

over 1 year ago - Mayra - Direct link

Greetings @zebode,

Thank you for reaching out. There’s a different container, especially for Blood Crystals.

We appreciate your feedback and we’ll let our team know this might be perceived as a bug.

over 1 year ago - Ignasi - Direct link

New hotfix released.
Patchnotes:

over 1 year ago - Ignasi - Direct link

New hotfix available.
Patchnotes: