over 3 years ago - Mayra - Direct link

Hello,

Our team confirmed that they addressed the tickets sent regarding this server. Some actions might be delayed but the tickets were reviewed.

Also in the future, we ask you to submit a ticket via https://funcom.zendesk.com/hc/en-us

Thank you all for bringing those matters to our attention and apologies for the wait.

about 3 years ago - Ignasis - Direct link

We started the Zendesk operation this January :wink:

Please do report any infractions or server issues through Zendesk. Our team will address them in due time, with the current caveats that there’s a high volume of tickets received and response might be slow, and not all reports warrant an intervention (or the exact results players demand from them).

To access our Zendesk page, please follow the link below:
https://funcom.zendesk.com/hc/en-us

Closing the thread since it has gone into a tangent or two, sometimes overlapping our community guidelines :slight_smile: