6 months ago - Sarealac - Direct link

Hello,

Could you share your ticket number with us so we can give it to our colleagues over at the HelpCenter?

6 months ago - Sarealac - Direct link

Hello,

It seems like that ticket number doesn’t exist. Could you please check again? The ticket number should be on the title of your request. Like this:
image

The blurred part would be the number you need to give us.

Thank you in advance!

5 months ago - Mayra - Direct link

Greetings @Foxhart,

Unfortunately, that doesn’t seem to be a valid ticket number. Could you check once more, please?

We appreciate your patience and assistance with this matter.