almost 3 years ago - AndyB - Direct link

For clarity’s sake, is this happening on your private servers rented from G-Portal?

almost 3 years ago - Ignasis - Direct link

Hey there,

Sorry to hear your server is experiencing stability issues.
If you can spot a specific action that is causing this problem, please let us know. Could you also let us know if your server has a large number of buildings or thralls?

Regardless, as a piece of clarification, server executables have a function where they report to our team if they crash and they send the crash log automatically. We receive them in batches and from there we can collate the data received to help us identify what is causing the problem.

On a positive note, we are working on a significant number of stability fixes and improvements for 2.4.6 and 2.5, where we’ve fixed the most reported crashes collected that way. We still don’t have a specific date for 2.4.6, but we aim to release it sometime this month. It has gone through testing internally and via a closed beta and it’s mostly ready, waiting for the last steps of certification. As for 2.5, it is still being actively developed and will have a longer wait since we aim to first have it on Testlive to collect as much feedback as possible.

Apologies for the frustration until then.