[2020] Connectivity Issues, June 11th

Hey all, we’re aware of some connectivity issues currently occurring on PS4 and looking into it. We’ll keep you all updated on this. Thank you very much for your patience!

Update (12:20pm EDT): Restoring connection on PS4 is our top priority and we’re working with Sony to have a patch verified and signed off on as soon as possible.

Update: (4pm EDT): We’ve received word that the patch to PS4 has passed testing. We’re waiting for confirmation from Sony before we can release the new client. Once it’s out we will update you all immediately

Update: (8:30pm EDT): Sony has informed us that there appears to be an error on their end and currently investigating. Will continue to update as we get info!

Update (13/06 @ 05:30PM CEST): We are still trying to resolve the PS4 connectivity issues together with Sony. We’re doing all that’s in our hands to get this situation fixed ASAP.
We have disabled decay on PS4 official servers and we apologize for the frustration this downtime is causing.

Update (14/06 @ 02:15PM CEST): We regret to inform we currently don’t expect a resolution for the PS4 connectivity issues until tomorrow. Sony has not been able to give us an ETA on when they’ll fix the issues preventing the update release.
We once again apologize for the frustration this outage has caused.

Hey everybody,

We are still investigating the connectivity issues currently occurring on PS4 and are working on a solution we aim to release as soon as possible. Thank you very much for your patience and understanding.

Hey all, thank you for your continued patience. Restoring connection on PS4 is our top priority and we’re working with Sony to have a patch verified and signed off on as soon as possible. We will keep you all informed on the status of this. We sincerely apologize for this disruption.

We’ve received word that the patch to PS4 has passed testing. We’re waiting for confirmation from Sony before we can release the new client. Once it’s out we will update you all immediately.

Hello, friendly moderator here. This is obviously a frustrating issue, but please keep personal attacks out of the discussion. Thank you.

Sony has informed us that there appears to be an error on their end and currently investigating. Will continue to update as we get info!

Hey all,

We’re sorry to have to inform you we’re still waiting for a resolution on Sony’s end. We will continue to keep you updated and sincerely apologize for any frustration this is causing.

Hey everybody,

We are still trying to resolve the PS4 connectivity issues together with Sony. We’re doing all that’s in our hands to get this situation fixed ASAP.
We have disabled decay on PS4 official servers and we apologize for the frustration this downtime is causing.

Hey everybody,

We regret to inform we currently don’t expect a resolution for the PS4 connectivity issues until tomorrow. Sony has not been able to give us an ETA on when they’ll fix the issues preventing the update release.
We once again apologize for the frustration this outage has caused.

Also, a series of answers regarding some of the conversations in this thread:

• Please do also remain respectful and civic. We understand the frustration but that doesn’t warrant some of the toxicity some people gleefully display here. Please read our community guidelines: Conan Exiles Community Guidelines - please read
• There was a typo in the timestamp of one of the updates. This that has been fixed now. We apologize for the mistake. The rest of the message was the same across all information outlets and its information is correct.
• We’ve been working all weekend to get this issue resolved but we haven’t received an ETA from the publisher on when the issues that are preventing the release of the update will be fixed.
• Our partners in the Japanese region managed to get through certification and released the update on that region. This is why those servers show activity now and why there is a region mismatch when trying to connect to them. The update for EU/US regions has been on hold since Friday, waiting for the greenlight.

A hotfix aimed to address this issue has been released and is currently being rolled out on EU regions, with US following shortly.

We have also released a statement regarding this outage, which you can read here:

We’ll proceed to close this thread.