over 4 years ago - Ignasis - Direct link

Hey @madillness

Could you let us know your State and ISP?
Also, could you try a quick test to discard some possibilities? Could you try loading up a VPN (any will do for this test) and see if you can connect to our servers?

over 4 years ago - Hugo - Direct link

Hello, we’re currently looking into this matter together with G-Portal, please be sure to share any servers you have issues when attempting to login.

over 4 years ago - Hugo - Direct link

@madillness the mentioned private server seems to be running and accepting connections from what we could see on our end, did you ensure your mods are all correctly updated or even try a full reinstall?

We’d recommend reaching out to its administration to determine what’s being logged on your connection attempts and whether they could help by booting/killing/removing your character.

A proposed solution from another user states that certain issues with connection to private servers may be related to Steam itself, you may attempt this beforehand:

On Steam, navigate to the top left corner and click on “Steam” and then go to “Settings”, then while in the “Settings” menu, go down to “In-Game” and at the very bottom there should be a thing that reads “In-Game server browser: Max pings / minute” with a drop box underneath it. Click on the drop box and change the setting from “5000” to “500” and then click on okay.