[2021] PC Update 2.4 Official Discussion Megathread

The plan is for that to arrive a little later this month with version 2.4.6, I believe. Shouldn’t be too much longer. If that timeline changes we’ll let you know.

I’m asking around about that, but I’m not sure if that’s something we’re able to solve directly on our end. That’s why I didn’t reply directly (yet) since I didn’t have an answer

Doing some searching suggests this issue affects a lot of products aside from ours and may be related to the Microsoft Store platform and it not liking it when you install the game to a drive that isn’t C:? That’s the best I can gather at this time.

There’s some general troubleshooting in these threads I’ve seen.

By the way, we’ve split up discussion from the official patch notes topic. You can find all patch notes HERE (PC Update 2.4 (22.04.2021) New Siptah Biomes and lighting improvements, Zath, QoL and more! Oh my!), but discussion can be continued in this topic. This should hopefully make finding specific updates a little easier, especially when the topics start nearing 400+ replies.

It’s a Microsoft error code and as far as I am aware, their services on both Console and PC run on similar systems. I can only report what I find on searches - but again, this is why I didn’t initially comment because I don’t know a ton about this issue. Maybe I shouldn’t have replied at all

Would you be able to provide me with links for this?

I’ve already asked and we’ll look into it, but from what I’m told it’s still entirely possible this is not something we ourselves can directly do anything about.

Not to sound pedestrian, but can folks also try making absolutely certain your install directory in the Xbox app is set up accurately?

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One of our guys here had this exact issue when trying to update Exiles this morning, but was able to resolve it by setting his default install drive on the app. Please try this and let us know if that helps.

For clarity, this is the Xbox app and not the Microsoft Store app.

Hmm, alright, thanks you three. I’m sorry this continues to be an issue (Although I’m glad reinstalling the game worked at least for you, @Frost_I, although that’s not really a sustainable solution).

Personal curiosity, but are any of you experiencing this error using mods?

Greetings,

We are working closely with Microsoft to solve this issue, unfortunately with no ETA so far. Once we have further news we will update this thread.

Thank you for your patience and apologies for the inconvenience.

Yeah sorry, this is a measure to prevent automated spam. I’ve bumped your level up a little so you should be able to post images now.

Thanks for the update and info. Yeah, the vexing part is the error has no official public-facing definition anywhere that I can find. We’re looking into it!

In a nutshell, the computer’s main hard drive is always labelled “C:” and additional drives go up alphabetically from there (D:, E:, F:, etc.). If you only have a C: drive showing up when you check on Windows, then that’s all you have and you shouldn’t worry. In the example shown, the person has an additional hard drive.

If you only have a C:\ drive then there is nothing more to do (and nothing wrong on your end as the user).

If I’m not making sense please let me know and please describe exactly what the issue you’re experiencing is.

Gotcha. If you don’t have a D: drive then don’t worry about it - not much you can do there. We’re still investigating the matter; more news as soon as we’re able to share.

Update from Scott J about what’s been going on:

Hey Exiles,

I wanted to update everyone on a few of the urgent issues we are working on with the Microsoft Store/Xbox App version of the game.

Yesterday we released version 2.4.5 which addressed some certification issues and fixed a client freeze that could happen when teleporting (admin teleport, dying, entering a dungeon, etc). Unfortunately we discovered that the Microsoft Store / Xbox App was giving an error code 0xD05E0108 to anyone that tried to update from 2.4.4 to 2.4.5.

We have been in communication with Microsoft about this issue and we just discovered that it is due to an error in the patching system. This is not something we control and Microsoft has told us they will try to fix it as soon as possible. Until the patching issue is fixed the only way to update to the new version is to uninstall the old version and download the game again.

For our next update (2.4.6) we will need to modify several files to work around the bug with the patching system. Unfortunately this will result in a large patch (estimated to be ~70-80GB).

I apologize for the inconvenience and want to let you know we are doing everything we can to work around these hurdles. I’ll update as soon as we know more from Microsoft.

Thanks,
Scott

We appreciate your understanding and believe us, we totally get how frustrating freezing up and losing progress must be on top of getting an unknown error to boot. This is hardly an ideal situation but we’re doing what we can to work around the issue in the meantime.

Edit: And I certainly apologize if I seemed short or flustered; I was caught off guard by the issue and since it was emergent, I didn’t have a ton to go off of yesterday until we were able to investigate further. Thanks again for your patience and understanding.

Not at this moment, no. We have assurance it’ll be fixed as quickly as possible, but beyond that we do not have an estimate.

New PC Update is live, updating this thread

I’m afraid that is not possible, I’m sorry.