over 5 years ago - Ignasis - Direct link

Hey everyone,

We are in touch with G-Portal who are looking into this.
We’re merging all other threads reporting this issue into this one.
Thanks for your patience :slight_smile:

over 5 years ago - Ignasis - Direct link

Does this issue only happen with Conan Exiles, or does it also happen with other games after the 6.50 update?

over 5 years ago - Ignasis - Direct link

Thanks for the additional information. G-Portal is looking into it

over 5 years ago - Ignasis - Direct link

Hey everybody,

Could you let us know your region or country so we can try to isolate the issue?
Thanks in advance

over 5 years ago - Tascha - Direct link

Just to confirm that we are looking into the issue and trying to reproduce it internally. Thanks so much for your patience as we investigate further.

over 5 years ago - Tascha - Direct link

we looked into that as I remembered it being mentioned. It did unfortunately not work for our internal checks.

over 5 years ago - Tascha - Direct link

Quick update:
We contacted Sony and are waiting for info from their side.

over 5 years ago - Ignasis - Direct link

Thanks everybody for your information. We’re looking into this with G-Portal and any piece of information you send us helps us to get closer to the source of this problem.

over 5 years ago - Ignasis - Direct link

Hey everybody,

Quick update: Our team could isolate the issue and we’ll release a quick hotfix to solve this issue as soon as possible.
Thanks again for your help and patience.