about 4 years ago - Hugo - Direct link

Greetings, Exiles!

We’re releasing a new patch that will target the data corruption issue affecting the Xbox platform.

The team has also been continuously working on crash fixes and out-of-memory (OOM) issues, which will be addressed in an upcoming patch.

friends1920×1080 1.75 MB

Thanks again for your ongoing support and understanding!


notes
performance

  • Fixed the main cause for the false data corruption issue
    • Please note that the false data corruption error may still appear once after the update, after which the message will only show if actual corrupted data is detected

Note: The fix for the data corruption issue resulted in an unexpected ID mismatch, there was no loss of characters or data on the servers’ side and the developers are working on addressing this issue.

We’ll be releasing a fix as soon as possible.

about 4 years ago - Hugo - Direct link

There were no server wipes, please submit an issue report with the server number and character name so we can verify that claim.

about 4 years ago - Hugo - Direct link

@Pdd827 if you have any issue with missing characters on Official servers please open a new thread providing the server number and character name.

about 4 years ago - Hugo - Direct link

We’re in touch with the developers to verify this situation, we’ll keep you posted as soon as we have any developments to share.

about 4 years ago - Hugo - Direct link

We have new developments to share regarding this situation:

The fix for the data corruption issue resulted in an unexpected ID mismatch, there was no loss of characters or data on the servers’ side and the developers are working on addressing this issue.

We’ll be releasing a fix as soon as possible.

about 4 years ago - Hugo - Direct link

Update regarding Official Server downtime:

about 4 years ago - Mayra - Direct link

Hello everyone, make sure to read the following: