Hey everybody,
Many of you are reporting issues after the FLS update. To improve visibility on that feedback, please send your report as a reply to this thread. This way we’ll be able to rely it to our team and access it in a more consistent manner.
Thanks in advance.
Hey everybody,
We’ve merged recent threads about connectivity issues into this one for better visibility.
For those of you with mods, please remember to disable them in case they’re causing the issue. Some of the reported issues have been reported in the past by other players and were caused by mods.
As a workaround, and in the case you’re using mods, please try to unsubscribe from all of them, delete the Conan Exiles workshop folder (this step is important and often forgotten) and log into the game to see if the issue persists. If it doesn’t, try to re-install them one by one until you find the one that is causing the issue.
Those of you having these issues with no mods installed (and the Conan Exiles workshop folder empty), please send us your feedback about the exact error you’re getting, as well as your game logs (found in \Saved\Logs) so we can relay that information to our team.
Thanks in advance and apologies for the frustration.
Those of you reporting these issues, which OS version are you using?
@Typhon do you have any antivirus software running in the background?
Reopening topic as it was automatically closed by the system.
Hey there,
This issue is still being investigated. Currently tracking two lines of investigation to find out the issue and why it affects a small set of players while not appearing to others. It is not being ignored, and this thread is being monitored by the team in charge of these investigations, so please keep sending us any constructive feedback you might have.
Hey there,
Quick update: We’ve been in touch with BattlEye about one of the identified issues and they’ve provided a solution to some of the disconnection issues that are affecting the game, regarding Windows preview builds. We’re aiming to deploy it as soon as we possibly can once it passes testing.
For the AMD issues, we have a different thread where we’re gathering feedback to isolate the culprit.
Hey there,
Quick update again: We’ll incorporate the latest BattlEye update with an incoming Testlive patch. Those of you affected by the connectivity issues, please give it a go once it’s available to see if your issue is resolved. This way we can start isolating cases that were not covered by this issue.
Update 2.1 will be released live this week unless any major issues are found during this testing period.
Thanks for letting us know your connectivity issues were fixed on that branch.
Those of you still suffering from these connectivity issues, could you let us know if you’re experiencing the same problems on Testlive?
Regarding the connectivity issues being experienced today:
Hey @Gilahli
Could you let us know your OS version?
Hey there,
We unfortunately don’t handle refunds. Should you wish to proceed with a reimbursement, please get in touch with the storefront you acquired the game should your situation qualify for it.
Apologies for the inconvenience.
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