[2023] Its been almost two months and the latrine has not been fixed and yes I have simitted a ticket

Greetings Exile,

Thank you for reaching out to us. Our team is still working on solving the issue with the latrine item. In the meantime, if you would like further assistance with your purchase please submit a ticket to our Help center.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

Hello everyone,

If you are still missing the Latrine item, please make sure you check out this post: Performance Patch (2023.02.07) - Latrine item fix

Thank you for your patience and understanding while we worked on this issue.