about 1 year ago - ZahMaiatt - Direct link

Greetings Exile,

It seems the reported issue is related to the following announcement: Regarding Thrall Decay timers on Official servers - UPDATED

about 1 year ago - ZahMaiatt - Direct link

Greetings @robertolucyopradoper ,

Please follow the stated in the Official servers guidelines to submit a ticket:

You can read the full version of the Guidelines here:

about 1 year ago - HighSaint - Direct link

Thank you for your reply robertolucyopradoper!

Could you please give us the number of the ticket you’ve opened with us regarding this issue?
You can find the number of the ticket as the tittle of the request you opened.

We’ll be waiting for your reply!

about 1 year ago - Mayra - Direct link

Greetings Exiles,

Our apologies for the delay in our response. We asked our team over at our Help Center to follow up on those tickets as soon as possible.

We appreciate your patience and support.