about 3 years ago - AndyB - Direct link

Your report indicates you are on Officials; which server did this happen on?

about 3 years ago - AndyB - Direct link

Thanks. Will ask around; in the meantime I also suggest going to Zendesk and filing a report there, making sure to include your clan name and server number there too. I’d be curious to know if anyone else was affected on this server.

about 3 years ago - AndyB - Direct link

What was your clan name? We’re looking at the server DB now.

about 3 years ago - Ignasi - Direct link

Hey @WickedWayz

One additional question: When you say you lost these constructions and materials, do you mean they have disappeared, or that they are not accessible anymore?
If disappeared, could you let us know if these losses are logged in the player log?
If not accessible, do you see your buildings marked as “No owner”?

Thanks in advance.

about 3 years ago - Ignasi - Direct link

Alright, in that case please contact our team at Zendesk as @AndyB kindly pointed out :slight_smile:

about 3 years ago - Dana - Direct link

Hi @WickedWayz

Please reach out to the team over on Zendesk so that can help you out further.
You can read more about how to create a report here: Official Servers - Terms of conduct, guidelines and procedures

about 3 years ago - AndyB - Direct link

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