over 3 years ago - AndrewT - Direct link
We are aware of the issue that's currently affecting some customers. We're looking into it but sadly have no estimate on when it will be sorted. For now though what you could try is the following:

1. Disconnect from the internet
2. Start the launcher and sign out (if you're still signed in)
3. Reconnect and see if the launcher loads as normal (we think the issue is the account login part)

If it doesn't, then running the .exe file from the installation directory or running the game whilst offline is the current workaround until we have it fixed.

Sorry about that!