about 1 month ago - AndrewT - Direct link
If you feel this is a game bug, then you want the Bug Reports forum.

Here all we can really suggest on consoles is a clean reinstall:

- uninstall the game from the XBox

- clear the XBox cache and game files (save game data)

Clearing Cache and Deleting Files on PS4, Xbox One or PC

support.activision.com support.activision.com
- install the game again

Good luck!