Missing (Negative amount) Aquilas

Hi @DefeatedHusband,

I’ve checked your account and can see you made a purchase of 4500 Aquilas on Sat 21 Oct 2023 11:33:45 UTC. The Aquilas were granted at the time, which I can see you used to purchase cosmetics. However, this transaction is now marked as ‘Failed’ detailing that it was revoked by Microsoft. As you purchased cosmetics, but the Aquilas transaction has been revoked, this has subsequently resulted in the negative balance.

Is it possible that your bank blocked the payment? or was this transaction charged back?