[2023] Unable to boot up the game after clicking 'play' on the launcher

Could you see if you can load in after a ‘Selective Startup’, please?:

1. Press the Windows key
2. Type ‘msconfig’ and select ‘System Configuration’
3. On the ‘General’ tab, select ‘Selective Startup’
4. Deselect ‘Load Startup Items’
5. Reboot your PC
6. Launch as normal, and see if the issue persists

Could you make sure ‘IObit Malware Fighter Scan…’ is disabled prior to launching?

I think we might have the incorrect darktide_launcher.log from the Beta period. Please could you upload the log using the instructions below?:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\MicrosoftStore\Darktide
4. Locate the darktide_launcher.log in this directory

Sorry for the delay on this - I did need the reminder. Could you try wiping Darktide’s AppData completely?

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\MicrosoftStore
4. Delete the entire Darktide directory

Please bear in mind this may wipe any custom options and your keybindings. Your progress will not be impacted as it’s stored on our end.