11 months ago - FatsharkJulia - Direct link

Sorry to hear this. Would you mind outlining which steps you’ve run through with Microsoft Support already?

11 months ago - FatsharkJulia - Direct link

It sounds like this is more of a hardware-related issue, I’m surprised Microsoft Support haven’t explored that with you.

Is the console well-ventilated, could it be overheating?

10 months ago - FatsharkJulia - Direct link

I understand this only happens with Darktide but it is particularly demanding and is likely highlighting a hardware instability which will make itself known outside of Darktide too, which is usually what happens in these cases. I do recommend continuing to press this with Microsoft Support as regrettably there is no way we could realistically address this on our end.