Original Post — Direct link

my account is ban for cheating and i never cheat in my life

over 3 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by justcree
So I recently got R6 and I played half a game ( I left halfway through because I had to do something ) then when I got back to lobby it said I was banned due to cheating? I did not do anything but I guess it just happened. I tried to get a refund but it wont work. Could someone please help me with this?
Hey justcree,

We will be happy to take a look at this but we cannot do so over the forum.

If you could open a ticket or contact us via social media we will then be happy to investigate
over 2 years ago - Ubi-TheBerry - Direct link

Hey @spintbotpower

Thank you for reaching out to us.

If you wish to appeal a permanent ban applied to your account please create a case by reaching out to us directly to discuss this.

You can reach us on;


There we'll be more than happy to review your appeal.

Thank you!

over 2 years ago - Ubi-TheBerry - Direct link

Hey @spintbotpower

Thank you for reaching out to us.

If you wish to appeal a permanent ban applied to your account please create a case by reaching out to us directly to discuss this.

You can reach us on;


There we'll be more than happy to review your appeal.

Thank you!

over 2 years ago - Ubi-TheBerry - Direct link

Hey @spintbotpower

Thank you for reaching out to us.

If you wish to appeal a permanent ban applied to your account please create a case by reaching out to us directly to discuss this.

You can reach us on;


There we'll be more than happy to review your appeal.

Thank you!

almost 2 years ago - Mandy - Direct link
If you wish to receive more information on why you were banned please contact our support team who will be happy to help.

https://support.deadbydaylight.com/hc/en-us/requests/new?ticket_form_id=228543