Original Post — Direct link
Hello Bug Forums, It's been a minute since I've posted about a bugged achievement and this one is a big one. (150 points in total, as well as a title and mount) ^^

Yesterday my raid team managed to complete vRG Trifecta (HM, speed run, no death) but were not awarded the soul savior achievement or the will of stone achievement. Here are some different PoV's of our run, and logs for the night as well as the ticket number for the ticket I opened on behalf of my raid group. We compared our scores to other PB scores to confirm we didn't miss any adds, as well as going back to the start to look for any adds we might have missed and are certain we did not miss any of the required adds. Please look into this matter for us and award the bugged achievements.

@ZOS_GinaBruno
@ZOS_SarahHecker
@ZOS_JessicaFolsom
@ZOS_SamL
@ZOS_Kevin


https://www.esologs.com/reports/vNm7xDwPCT4MtXg1/
https://www.esologs.com/reports/aqVc76rnw18kCLGW
https://www.twitch.tv/videos/1161339881
https://www.twitch.tv/videos/1161339693
https://youtu.be/PY9Ayg-hVj0?t=565
over 2 years ago - ZOS_Kevin - Direct link
Hi @definitelygee. Didn't see your previous tags there. Apologies for the delay there.

Support is not able to grant achievements to accounts at this time. However, it is a tool actively being worked on to address issues like this. Nothing more specific to share regarding that for the time being. The best course of action for now is to submit a bug for this so that there is a running record of this being a problem for players.

As for information or details, if there were any abnormalities noticed during the encounter (big or small), that would be good to know. This would help in pinpointing a root cause for the issue.