[2020] Linking Accounts?

I was playing ESO this morning, approximately 15 minutes before the server timeout. I switched tunes and the game froze. I quit the game and signed out of my Xbox live account. having this issue every single day it is the only way I am able to sign back in. I signed back into Xbox live and go to play the game. The screen right before character select, it was asking me to verify my username and password, which I did. Once I did that and highlighted login, it said that I needed to link accounts. It looked like the account was from my Xbox console. If I could leave a picture I would give you the screen that I was looking at but I'm unable to. Has anybody ever had to do this before?