Original Post — Direct link
like the title said, loading my 1st werewolf toon, skill werewolf transformation at rank 1, when it was maxxed and morphed to a new one
about 4 years ago - ZOS_GinaBruno - Direct link
Hi everyone, we're working on tracking what happened with this. To be clear, the fix only prevented from the skill from resetting and wouldn't have re-morphed your previously morphed skill.

As far as the missing skill point issue, if you are still missing skill points, please let us know your affected character, UserID, and if you play on NA or EU to aid in our investigation. Thank you!
about 4 years ago - ZOS_GinaBruno - Direct link
Did anyone receive a message referencing a skill point respec when you first logged in after the patch today?
about 4 years ago - ZOS_GinaBruno - Direct link
Thanks, everyone. We're continuing to investigate and will let you know if we need any other information.
about 4 years ago - ZOS_GinaBruno - Direct link
Just to quickly update, we don't yet have a fix but are continuing to investigate today. Thanks for your patience, everyone.
almost 4 years ago - ZOS_GinaBruno - Direct link
Dakeyras;c-7032236

Is there any update anywhere about skillpoint refund?
I can see that nothing has moved.



We recently identified the issue with the lack of skill point refunds from patch v6.2.6, and are working on rolling out a proper fix. This should be published in a future incremental patch - hopefully the next one in which the date is still TBD. Until then, you should be able to morph any skills without them un-morphing, as that fix has gone out to all platforms.
almost 4 years ago - ZOS_GinaBruno - Direct link
griffn;c-7037875

Wait wait wait, do we have to manually inform a gm or something we are missing points to get our points back now?



No, we will be running some tools on the backend to identify who needs any missing skill points refunded - you don't need to do anything on your end.
almost 4 years ago - ZOS_GinaBruno - Direct link
Thanks all, looking into this now.
almost 4 years ago - ZOS_GinaBruno - Direct link
Hey all, apologies for the silence here. We've been taking some time to thoroughly investigate this issue and will have an update posted for everyone early next week.
almost 4 years ago - ZOS_GinaBruno - Direct link
Just posted a full explanation and update in this thread: https://forums.elderscrollsonline.com/en/discussion/558109/