devtrackers.gg
I've experienced this with 3 characters recently and video recorded the last one.
I've bugrepped it in game but that'll be ignored.
Tried bugrepping it on your support website, twice, including the video, but that's also bugged. The little spinning square just spins forever.
Seems to be random. I've created several characters recently whose appearance is what I selected.
I can upload the video to youtube but it's a bit tedious blocking out character names etc. Which I'll do in a few days if left with no alternative.
This is a very, very, very serious bug.
Character appearance can only be fixed with a crown store token, which means ZO is effectively charging players to fix a problem which their bug created.
I've bugrepped it in game but that'll be ignored.
Tried bugrepping it on your support website, twice, including the video, but that's also bugged. The little spinning square just spins forever.
Seems to be random. I've created several characters recently whose appearance is what I selected.
I can upload the video to youtube but it's a bit tedious blocking out character names etc. Which I'll do in a few days if left with no alternative.
This is a very, very, very serious bug.
Character appearance can only be fixed with a crown store token, which means ZO is effectively charging players to fix a problem which their bug created.