Original Post — Direct link
So, my problem wasn't fixed.

My problem is a black screen crash with a loud buzzing sound that only happens when I'm attempting to play ESO. I have to shut the PC down via the power button every time it happens. Curious as to how many people are having this type of crash as there seems to be different kinds. Mine have no rhyme or reason. I've played for hours in between crashes and had them happen in dungeons, cities, open world, even at the account log in screen! This has all started in the past 2 weeks and is making the game unplayable for me on my PC as it's degraded to the point that I can't play for more than 5 minutes IF I can even log in.

I've tried with addons and no addons.

I have a Radeon video card with updated drivers. I cant help but think there's an issue.

I can, however, run two instances of ESO on my laptop all day long with no crashes. Unfortunately, I want to play on my PC, not my laptop. I don't enjoy playing the game on my laptop.

Lesson learned as to why this game isn't worthy of investing an annual subscription, even with all the crowns. I have 115 days remaining. Yes, I feel I'm due some type of recompense.

Felt the need to politely vent. This feels very bush league. Somebody needs to get their act together.
over 3 years ago - ZOS_JessicaFolsom - Direct link
Hi @jahaposada - we're looking into this and could use a few additional details.

[list]
[*] Are you playing via a Stadia, Steam, or native ESO client?
[*] What ISP are you using?
[*] Are you able to get to character select? If so, could you try logging into a few different characters to see if one seems more problematic than others? (And if so, what zones/locations are the problematic ones in?
[/list]

Thank you