Original Post — Direct link
Guildies are no longer able to visit our Guildhall - The Orbservatory Prior, designated as @baratron's primary residence.

This was reported to me yesterday, when the settings were:
Default Visitor Access - Visitor


UESP Guild - Visitor


and also a group of people individually given Decorator permissions
.
The Banlist and Guild Banlist are both blank.

There is no way to "Reset Permissions" for a house, so I simply removed all Guild and Individual permissions, flipped the Default Visitor Access to "No Access", then flipped it back to "Limited Visitor". At this point, people were able to enter the house again.

I decided that what I actually wanted to do was to set the Default Visitor Access to Limited Visitor while having the UESP Guild access as Visitor, thus allowing guildies to interact with lights and noise-making items. So I did this, as well as restoring the list of Individual Permissions for Decorators. As you can see from the screenshots, I have 11/200 Individual Permissions and 1/20 Guild Permissions, which is nowhere near the limit.



The Guildhall proceeded to work from 01:50 GMT while I was logged in. I logged out around 09:00 GMT and do not know what time it broke.

Today at 16:59 it was reported to me that "It seems the guild hall's broken again. Can't visit."

I went to the house at 19:06 to adjust the permissions, but simply flipping the Default Visitor Access to "No Access", then back to "Limited Visitor" was not enough to allow Guild members to visit. I had to remove the Guild Permission for UESP. At this point, ordinary Guildies could enter. However, people on the Decorator list still could not. I had to set them to Visitor and then to Decorator before they could enter.

I cannot be in ESO 24/7 to ensure access to my house. There should be nothing "special" about this home - I have not used any housing addons to provide special effects or anything like that. I don't understand why the permissions that I see on my screen are not applying to the house.
over 3 years ago - ZOS_GinaBruno - Direct link
Thanks for the information, everyone. Just wanted to confirm we are aware of this issue and are currently testing a fix for it.
over 3 years ago - ZOS_GinaBruno - Direct link
Sporkmaster;c-7031105

@ZOS_GinaBruno Can we get an update or ETA for a fix? The time, money, and effort of so many people is feeling completely wasted at the moment.



The team is still working on it, and we're hoping to get it into the next scheduled incremental patch. When we have a date set for that patch, we'll let everyone know.