Hey all, we have an update for you about this issue. Today we finished testing a fix, which we were able to add to our upcoming incremental patch scheduled for November 16 (this isn't something we're able to hotfix, so this is the soonest we can get it out to everyone).
As for any missing skill points, these will automatically be added back to your account during maintenance on the 16th, whether it's a single skill point or multiples. For anyone lurking in this thread that plays on console, this should not be an issue when Update 28 launches for you.
Thanks again for everyone's patience here.