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most the time I try to load in it says connection failed sense the new season fix please this game has had connection issues sense 2017 come on
most the time I try to load in it says connection failed sense the new season fix please this game has had connection issues sense 2017 come on
Originally Posted by SHALOM_KAHey, I'm sorry to hear you're facing issues since Operation Crimson Heist.
Good day! I just wanted to say that after the new operation (Crimson Heist) I have some problems with connection. The game threw me away the match for a 6 times. Please help me!
Hi @Spookylovesthing,
Can we try out some troubleshooting to see if we can help with the connection issues you've been seeing?
When you have the chance I'd recommend starting with the basic connectivity steps from the EA Help website to see how that goes. If you're still having trouble after that can you let me know which platform you play on?
@l0k1-01 Hey!
Sorry to hear that you have been getting this connection error and thank you for providing us with an image of this error.
In order to troubleshoot this please ensure you have completed the steps here.
Should the issue continue after this please let us know and we will be happy to look into this further with you.
Thank you.
Hey @masen9999
Apologies for the delay in getting back to you and sorry to hear that you are experiencing connection issues with the game.
Could you tell me if you receive any specific error code? Or does it only say "Connection failed"? Does this happen during startup and / during the game? If you could also let me know on which platform you are playing the game on, I am more than happy to look into this for you!