Escape from Tarkov

Escape from Tarkov Dev Tracker




05 May

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2 часа назад, Chernobyl_52 сказал:

Сегодня в 14:00 МСК мы планируем провести техническое обслуживание официального сайта игры. Работы займут приблизительно один час. В течение этого времени сайт может быть недоступен. Благодарим за понимание.  

Техническое обслуживание сайта завершено. Благодарим вас за терпение.

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1 час назад, Chernobyl_52 сказал:

Сегодня в 14:00 МСК мы планируем провести техническое обслуживание официального сайта игры. Работы займут приблизительно один час. В течение этого времени сайт может быть недоступен. Благодарим за понимание.  

Техническое обслуживание официального сайта началось. Работа займет приблизительно один час. В течение этого времени сайт может быть недоступен. Приносим извинения за неудобства.

Comment

Сегодня в 14:00 МСК мы планируем провести техническое обслуживание официального сайта игры. Работы займут приблизительно один час. В течение этого времени сайт может быть недоступен. Благодарим за понимание.  


03 May

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Originally posted by Ready-Abies-885

Yes. It’s currently locked for security reasons. Doesn’t look like I’ll be getting it back. BSG support is f*cking awful, it’s been over 2 weeks and they’ve done nothing, very close to charging back.

You need to write to us in support, attaching a confirmation that access to your mailbox cannot be restored.


02 May


01 May


29 Apr

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Originally posted by ghablio

I hate to say it because I love the game. It's genuinely the best game that has been made in my lifetime, and I believe that to be an objective truth as well as a subjective one.

But, the support for this game is broken and non existent. For nearly three years I was unable to log into the website because it would not accept my username and password. My login credentials would work in the client and launcher, but not on the website.

So I tried to change my password using the "forgot password" option like I would with any other service. The email I received had no text in it. I will say it again. I received an email to reset my password that, not only had no link to reset my password, but had NO TEXT in it. The email simply had their generic background image. No text was found even through inspecting the element or selecting all and copy pasting.

I tried again with the same results.

So at that point it was time to open a support ticket...

Read more

Hello. Could you write me the number of any of your support requests?

Comment

Originally posted by Ready-Abies-885

Great, I opened to tickets as many so many TIMES to change it and they didn’t, and now my email has been hacked and no longer have access to it, the support is truly fkn awful. Won’t be returning or upgrading my game edition unless support changes my email to my backup email tied to my tarkov account.

Have you tried to restore access to your mailbox through the support of your email service?


27 Apr

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Originally posted by lisior

I understand that your role is to provide technical support - much appreciated by the way - however would it be possible to ask Nikita to show us a proof of life? And if not him, could your newly hired Community Team Lead / Manager Roberto Rios start actively engaging the community and keeping us update on what is happening at BSG? Since Klean left we haven't had any kind of community manager to speak of, short of a very rare reddit update by Nikita. Спаси́бо за понима́ние!

I'll pass your request to Roberto)

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Originally posted by lisior

I have a follow up question : how is Nikita Buyanov doing? Is he well? Is he alive? If he is indeed alive and well, could he provide us, the great unwashed masses, with a status update? Unity update? Factory expansion? Perhaps even Lighthouse map? No offence, but the development has slowed down to a snail's pace. Much appreciated!

I'm sorry, but I cannot answer such questions)


26 Apr

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Originally posted by georgeezzat

tarkov war is on a russian land not a proxy war in another country so russian army should deal with terra group in the same way they dealed with Chechnyan insurgents in the 1990s

Just a little remark. I could be wrong, so don't take my words as absolute truth. According to the laws of the Russian Federation, the army cannot be used for military operations on the territory of the country. In the Chechen Republic, there were internal troops, not an army.

As for Tarkov, there are UN troops there, which also influence the actions of other parties. Take a closer look at the plot documents)