Hello sir,
please run your system diagnostics and check if everything is working well.
If nothing will be found, then please contact our support center through the game launcher, you can see the instruction how to do that in the topic that I am sharing below:
Hello sir,
please first launch the launcher as an admin, then please check the integrity of your game files - If nothing is detected and the issue still occurs, then please contact our support center, through the game launcher, you can see the instruction how to do that in the topic that I am sharing below:
Sadly our Polish community team won't make it to the Intel Extreme Masters Expo this year.
We are sorry that this information comes so late, but it was just decided, our Polish community team will do their best to make it up for you in the upcoming events.
We will keep you informed about the future events closer to their dates, please keep an eye on our announcements.
We've installed a technical update of the client to improve the stability of the game.
Everyone needs to download the update through the launcher.
Мы установили небольшое техническое обновление клиента для улучшения стабильности работы игры. Всем игрокам нужно скачать обновление через лаунчер.
i don't know what do you talk about - AUS region has 6 servers in Sydney right now
Dear Escapers!
We believe many of you encounter backend issues lately (login issues, disconnects, error 200, 1000, 500 etc.). And many of you just saying - "just buy more servers".
Right now backend server infrastructure consists around 150 servers and this number is rising constantly.
Unfortunately you can't solve some critical bugs or infrastructure problems only with server number increase.
Many issues popping up only with high load testing - which is going on right now.
As it was said before - player numbers are rising fast, load is rising and the chances of critical malfunctions are also rising.
So, that's what we are doing right now 24/7 - we receive a failure - patch it, receive new - patch it and so on. We are refining the system.
So, just to summarize:
hello!
I believe many of you encounter backend issues lately (login issues, disconnects, error 200, 1000, 500 etc.). And many of you just saying - "just buy more servers". Right now backend server infrastructure consists around 150 servers and this number is rising constantly. Unfortunately you can't solve some critical bugs or infrastructure problems only with server number increase. Many issues popping up only with high load testing - which is going on right now. As it was said before - player numbers are rising fast, load is rising and the chances of critical malfunctions are also rising. So, that's what we are doing right now 24/7 - we receive a failure - patch it, receive new - patch it and so on. We are refining the system.
So, just to summarize:
In a few minutes we plan to install a technical update on all game servers. The game will not stop.
On updating servers, the raid time will be reduced to 10 minutes.
devtrackers.gg
