A new monthly deployment (Version 19.09) is now live. Please use this thread to monitor the known issues and report anything you believe might not be working as intended. Thanks!
You are correct. Thanks for bringing this up. I have now updated the patch notes to reflect the current name on Tranquility.
To be completely frank, we are going to change the name of that skill in one of the upcoming updates and got a little ahead of ourselves by using that name instead. I apologize for any confusion caused.
PSA The Escalation page in the Agency is currently not loading for players. We are working on getting this fixed at the earliest convenience. Thanks a lot for everyone’s patience!
Let me ask around and get back to you.
The skill should be available for direct purchase. I tested it myself just now on a couple of accounts and it seems to be working. Can you please submit a bug report if that still does not work for you?
Regarding Wine and Linux;
unfortunately, we don’t officially support either of those platforms.
Regarding Steam;
this is working on our side. Could you try verifying your shared cache?
You can do this by opening the launcher settings (small cog in the top right) > Tools/Cache > Shared Cache > Verify
Are you a new user or did you have existing game settings? The default client changes listed above only apply to new users (who don’t have existing settings data).
If you are having issues with resolution or UI scaling, please submit a bug report in-game (F12). Please attach screenshots, details about the issue, and your current graphics settings and we’ll investigate.
Could you try verifying your shared cache?
You can do this by opening the launcher settings (small cog in the top right) > Tools/Cache > Shared Cache > Verify
Hello, everyone,
We are seeing the Encounter Surveillance System (ESS) Banks unintentionally appearing across New Eden in systems other than Null security space. Please be advised that this isn’t only a visual bug, and when the ESS Main and Reserve banks activate, they do start to operate as they would normally in Nullsec by collecting a percentage of the bounties into the respective vaults.
Our priority is to resolve this problem and prevent the ESS banks from activating in unintended locations. The team is actively testing a fix that will be released to Tranquility as soon as possible.
We will keep you up-to-date on the situation here and via EVE Status Twitter.
Thank you!
This issue has now been resolved and no ESS banks should activate outside of Nullsec.
If an ESS Bank has already been activated in the wrong system, the panel will remain visible. However, it should not be collecting any more bounty payouts.
If the ESS Banks are still collecting ISK into their vaults then that is not intended.
CORRECTION: The ESS Banks that activated until our hotfix at 15:15 UTC will continue operating until the next downtime. But no new ESS should appear in unexpected locations.
Can you tell me in what system this is currently happening?
Regarding the time it takes multi-tasking when in fullscreen mode:
I can confirm that it takes longer to multi-task between fullscreen applications when the native resolution in-game is different from the resolution set in Windows. Unfortunately this is an issue with how Windows handles multi-tasking with different fullscreen resolutions.
Regarding fps drops or refresh rate being lowered to 60 when multi-tasking in fullscreen mode:
The defect has been logged, as we seem to be changing the refresh rate back to 60 when a user multi-tasks back into the game client. This is mostly noticeable on high refresh rate monitors, such as 120 or 144hz.
To workaround the issue, you can disable v-sync. To do this navigate to: ‘Display & Graphics’ settings tab > ‘Display’ category > ‘Present Interval’ > select ‘Interval Immediate’ from the dropdown. This will prevent the frame rate from being capped to the refresh rate. We will be looking to address this defect in a future patch.
A slight correction: The ESS Banks that activated until our hotfix at 15:15 UTC will continue operating until the next downtime. But no new ESS should appear in unexpected locations.
We deployed a hotfix that should have resolved this issue as well. Please restart all clients at your earliest convenience, and do let us know if you are still unable to load then Escalations in the Agency.
Thank you!
We’re sorry to hear that. Have you tried verifying your shared cache?
You can do this by opening the launcher settings (small cog in the top right) > Tools/Cache > Shared Cache > Verify
If this doesn’t resolve your issue, please submit a support request and we will get back to you.
The extended black screen seems to be caused by the refresh rate issue (where the refresh rate is lowered when multi-tasking back into the game client). Essentially, the desktop refresh rate is different from the game client refresh rate when this issue triggers, similar to when game resolution is different to the desktop native resolution, which also causes an extended black screen.
We’re currently investigating a solution for both issues and planning to fix it for a future patch. I can’t give a timeline just yet, but they are priority issues.
If you’re having trouble launching the game, please try verifying your shared cache.
You can do this by opening the launcher settings (small cog in the top right) > Tools/Cache > Shared Cache > Verify
If this doesn’t resolve the issue, please submit a support request and we will get back to you as soon as possible.
We’re currently investigating the distorted font issue and are planning to address it in a future patch. I can’t give a timeline just yet, but we are looking into the cause.
I’m unable to reproduce the issue on my side. Could you submit a bug report in-game (F12). Please attach screenshots of the issue occurring and we’ll investigate.
We are looking into the issue that caused the max locked targets of +2 to be removed and will update accordingly!
The (fairly important for sentries) +tracking roll is still guaranteed positive.
Thank you for the report,
We’re able to reproduce this consistently each time the ‘Check on Market’ button is clicked from the Skills Catalogue (no need to close/reopen the skills menu or character sheet each time). We’ve logged the issue and are investigating the cause.
We are looking into the issue with some Intel GPUs on Windows 7 failing to launch the client. If you are experiencing this issue, can you please file a bug report with DXDiag included?
From what I’ve seen so far, it is a GPU driver issue, with the drivers being very outdated (7+ years in some cases). Unfortunately, Intel stopped supporting Windows 7 on many of these older GPUs so it is unlikely there will be an unofficial update.
We didn’t intentionally break this (of course!), but Windows 7 is getting more difficult to support due to issues like this 
. We’ll see if we can find a workaround.
Small update:
We have temporarily disabled NPC Forward Operating Bases and Shipyards this morning. They should be re-enabled next week. We will update the thread with any developments.
Cheers!
devtrackers.gg
