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That was what I was already doing, it keeps saying the email cannot be used. Even on a brand newly created email.
Hey - would you mind popping me a DM with the email(s) you're trying to use :)?
That was what I was already doing, it keeps saying the email cannot be used. Even on a brand newly created email.
Hey - would you mind popping me a DM with the email(s) you're trying to use :)?
That was what I was already doing, it keeps saying the email cannot be used. Even on a brand newly created email.
Okay cool - bare with, liaising back with the team :)
I've even tried making a brand new email, same message. Hopefully it gets found out.
Hey!!! :) Sorry my replay comes delayed, one our team members let me know this - and sorry I didn't know before, but I've edited my post to reflect:
You don't have to create an account to send a ticket :-) the account will be created automatically when submitting a request. So please try submitting using your email and see if it goes OK!
Unless that was what you were already doing, in which case let me know!
Beautiful art.
u/trichoglossusbee just flagging up this minor visual issue that occurs with the tomato head item during the robot celebration animation
Oh dear, slightly disturbing! Thanks for the flag, and I'll pass this on to the team to take a gander at.
And here I am, interested in programming as a hobby, wondering how this can have this possible connection. It's like the speed Bug on jump Showdown after changing the direction of the arrows on the lower beam.
Good catch, if that is really the reason for it! Big thumbs up from me!
Do we need to tag someone higher up to get this recognized? u/trichoglossusbee said she looks through "New" often, but better safe than sorry ;)
I usually am off for the weekend so thanks for the tag :D I'll send this thread on to the team as it's really interesting to read! I'm not sure our answers lie here, but if /u/_Knightmare_ has seen a marked decrease in disconnects, it's worth a look into!!
What is one supposed to do if it keeps saying "Email cannot be used to make an account" when trying to make an account?
That's really odd, I've asked the team - I'm not sure what validation rules the form has in place that would prevent that!
oh lol, I wonder if it was me
Checked with the other two Community Managers - None of us posted that - so it's not confirmed yet how many levels
I can promise it's more than Season 2 though
Will you ever release a skin of the support team’s scientist mascot? I always thought it looked nice.
I think there were issues with splitting it top half and bottom half nicely - I think it was designed back before the splitting of the costumes, maybe?
No i am not on discord. I just saw one of the community manager here posted a comment about having 6 new levels
oh lol, I wonder if it was me
You will get 6 brand new maps initially
Not sure on your source for this - but if it's anything from the beta discord, please remember that is under NDA
Great idea this!
You know what else sucks? Getting Fall Mountain when there are 12 people left, FM should be limited to 6-7 people like Royal Fumble, I got so many FM today and I was always placed back row :| Three or two rows on FM shouldn't be a thing, really hoping to see this one gets fixed, along with the crown bug.
Henlo!
We are in great pain every time we see this and I am so sorry - especially with the hanging bug specifically like this. I am pasting a reply here from another thread regarding this:
Progress on the crown grab fix:
For Season 2.5, we thought we'd deployed a fix that would help a large portion of these errors, but it really didn't do that for us. We've been working hard on a fix for this and explored many options, but ultimately, we're going to be deploying a change in Season 3 that separates the mechanic for grabbing the crown from the rest of the grabs. I am not very literate with game mechanics, but I hope that makes sense.
This should fix instances like this one - however, some misses will 100% be down to lag. Those situations won't be fixed - most often we see it when two players grab at almost the same time. We're working on improving visibility of your connection in-game to indicate when a player is experiencing high latency...
Read moreYou weren’t joking, they really are super good! Got a reply a few minutes after sending my inquiry and they were super friendly and helpful. You lot deserve a thousand crowns.
Awesome! Have a great daaaay :)
Hey everybeeeaaan,
A rare thread from me here outside of lurkin' all your posts!
I often see queries here that are super good for our Support Team to look into. First of all, they can be found here:
They are well equipped to check your issues out including any hardware/booting issues, bugs, etc. We track trends on these and come together frequently to discuss. Situations you will find them useful include:
I hope you find this useful :-)
External link →Sorry to hop on here but wanted to reach you about the same issue! I’ve had the flower pot two days in a row now and last week I had champ probably 2-3 times. No signal of any legendary costumes yet! PS4 btw
Hey Johnny!
No worries but I've sorta blasted the team with a few things today - I'm going to post here to raise awareness of this tool, but we have a great support team that can check this out for you:
They can look into it and give you better comms than me going between reddit (especially as we're about to reach After Work hours here in the UK!)
If you could pop them a message they should get back to you really soon - let me know if you don't hear back in a day :)
Console.
Sent ya a message :) if you could DM me your Support Code when you have a chance (you can find it in the Settings of your game), then the team will take a peek into your account for me and see what's up.
Thank you, Bee!
No worries! Hope to have an answer for you both soon!
100% sure.
I suspected as much - I haven't had a response just yet so will check back soon. Are you Console or PC? Just in case they ask :)
BERT <3!!!!!!!!!