We’ve been seeing rumors flying around about the notion that players who report issues are banned. We want to assure you this is without a doubt NOT true. Players are absolutely encouraged to report issues, especially through a Customer Support ticket so we can better track it. Reported issues are critical in helping us find and fix the things you are seeing, whether that’s a minor bug to a problematic exploit. We are so grateful to those that take the time to point these out and let us know about them. We would NEVER ban a player for reporting issues or exploits.
There have been cases where players have used third-party software to take advantage of an exploit usually in excess of hundreds of times. In cases where this has happened, this is a violation of our Terms of Service and i...
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