devtrackers.gg
I have completed the matches to need in order to be ranked all of which I lost. It put me in rank Bronze 1. But then everytime I have I win it just say match won, points added +0 I thought this was normal until I saw my brother play a ranked duel and his actually shows +24 etc. My brother was playing using the same console as me and it gave him points but not me. So I thought I would delete the game and re-download but that didn't work either and I have followed all the steps to ensure that it is not connectivity that is the issue. But still nothing I have contact so many times but have not heard anything back. I feel left out as everyone is ranking up except me.
I have also read other forums and discussion and it seems like I am not the only one who has been having this issue with your ranking system.
You have only advised that Dev team is looking into the issue. But that was back in August 2021. And I have not seen any updates for this at all since. You guys are having regular maintenance but this issue is still on going.
I have a video recording of this too.