Original Post — Direct link

While playing im constantly catching the freeze (1-4 per day) but i can hear (like there is the sound of my steps or feats etc) that im still "playing", and as my friend told me while we were playing together that i even killed the enemy.
This problem has been started after the last update with medjai. I never cathed problems like this before the update

about 2 years ago - Ubi-Milky - Direct link

Hello @shallow_pie, thank you for bringing this to our attention and letting us know you only noticed this since the last update.

Do you happen to have any video recordings showing the game freezing but the sound and gameplay continuing?

Can I also ask if you have performed any troubleshooting on your PC, to see if this can resolve the issue? This guide contains the most common fixes for game crashes and it will help us rule out if your particular crashes are caused by hardware, software, corrupted game files, Windows settings and more > https://www.ubisoft.com/help?article=000061047

Should none of the steps work for you, please let us know, we may need you to try some additional connectivity settings, to rule out if this is caused by network issues also.

about 2 years ago - Ubi-oof - Direct link

@shallow_pie We appreciate you taking the time to follow up and let us know that this has been resolved for you! Just to check, are you using multiple monitors? Is the refresh rate on your monitor(s) adjusted at all, or are they still set to native/default?