i have tried every bug fix i could find but for honor keeps just giving me a black screen even after reinstalling it many times i have it downloadet on my c drive i just really want to play the game please help
i have tried every bug fix i could find but for honor keeps just giving me a black screen even after reinstalling it many times i have it downloadet on my c drive i just really want to play the game please help
@datingpancake69 Hello there!
Sorry to hear about this black screen on launch issue you're having with For Honor.
We understand that you've already tried a number of troubleshooting steps. Would you be able to check our PC troubleshooting guide here and confirm that these steps have been followed? If there are any steps that you have tried, that are not listed in the guide, could you post them here so that we are able to advise accordingly?
Please let us know if you're able to resolve the issue, or if you require further assistance.
Hey there @datingpancake69, thank you for taking the time to get back in touch and I am sorry to hear that the issue persists after those troubleshooting steps. I have gone ahead and created a support ticket on your behalf. This will allow our support team to look further into what might be causing the problem. Could you please check your email inbox for the ticket number and for some steps to help us with our investigation? In the meantime, if you have any questions or run into any other issues, please do not hesitate to let me know.
Hey there @datingpancake69, the email has been sent to the Ubisoft account which is associated with your username. Please do not share these details over the forums for privacy and safety reasons. If you are experiencing issues accessing that account, I would recommend that you contact us and start a live chat. We will then gladly look into this further.
I have also found an additional step here that we could try. Sometimes, Windows Desktop Composition can cause a screen to stay blank/black when the game is running in Exclusive Fullscreen mode. You can try disabling it using this launch argument: /disablewindowcomposition
For further assistance regarding how to input launch arguments, please view this article. If you have tried these steps but the issue persists, I would recommend that you proceed with the steps I have shared earlier, and create a chat so we can take a deeper look into what might be causing the problem.
If you encounter any issues or have any further questions, please do not hesitate to let me know.
Thanks for the update @datingpancake69! The case has already been created under your Ubisoft account for this black screen issue in For Honor. To see the case, please open our support site here & login, and your case should be located there. If you are unable to locate the case, please keep me updated, so that I can further assist. Thanks again!
@datingpancake69 Thanks for sharing that information! You can reply to the case to reopen it with our support team and they will be happy to assist
@datingpancake69 Yay! Happy to hear its working for you again. Thanks for letting me know!