[2023] Can't invite same account on different platform like stated in the Cross Platform FAQ

Original Post — Direct link

I'm having issues with Point 16 from Cross platform FAQ

16. What happens if I own For Honor on multiple platforms, but all of the accounts share the same Ubisoft Account?
You will automatically add your other accounts as friends. You can invite them like any other player. However, you cannot block these users.

I have the game for both PS4 and PC but can't invite the other account in friends tab (i can see it but when i select the other account to invite it's like im selecting myself and not the other account), worked fine before commander Ravier update.

I opened a case and sent pictures, but still haven't received anything.

over 1 year ago - Ubi-TheBerry - Direct link

Hey there @Danknaros,

Thanks for reaching out to us with this!

We are experiencing higher than usual contact levels across our channels, so there are delays to our responses, apologies for this.

Could you please share the screenshots you've captured of this here too so we can take a look?

Appreciated!

over 1 year ago - Ubi-MrM - Direct link

@Danknaros Thanks for the screenshot and the details !

Your question has been forwarded to the relevant Team, and we'll reach out once additional information is available.

We thank you for your patience and understanding in the meantime, and if you have questions, or for any other Issue, feel free to reach out !

over 1 year ago - Ubi-Keo - Direct link

Hi @jslegarda @Elchman69 @badgerbits @Danknaros apologies for the late response.

I have reported this issue to the development team to investigate and we will update this thread as soon as we have more information.

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