We’re currently experiencing matchmaking issues that may result in longer queue times. We're working on a fix.
External link →We’re currently experiencing matchmaking issues that may result in longer queue times. We're working on a fix.
External link →I appreciate this isn’t always an option, but would you be able to briefly connect your PC to a mobile data hotspot, purely to see if the same issue occurs?
This will help us isolate the issue.
I understand!
I see you’re able to connect to your buddies as normal - are you all located within the same area?
Would you be happy for a member of our QA department to contact you and arrange a time where you can attempt to connect to one another?
We can then monitor the network activity on our end, and ideally identify the issue.
They will provide all instructions, and it shouldn’t take long. Please send over the URL to your Steam profile if you’re okay with this. 
Excellent, that would be Joakim from our QA department!
I will stay in contact with him to see how we’re progressing with this case. Please let me know if you have any problems or questions.
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