Description Players on consoles may get stuck and unable to progress through gifting process if they do not have 2-Factor Authentication.
Platforms PS4, XBOX, Switch
Workaround Enable 2FA on your account. Details for activating here: https://www.epicgames.com/fortnite/en-US/news/2fa
JIRA FORT-228718
Description Outfits from the Goalbound Set have their number in front instead of in the back.
Platforms All
JIRA FORT-248374
Useful Account Information / Self Help Options
Visit the Official Account Page for more information regarding name changes, PSN / XBL account unlinking, enabling multifactor authentication and more!
Description Island Edit Permissions resets to “Everyone” after players changes to “Private” and resetting the server.
Platforms All
Workaround Players must change this setting every time they have people joining their island, if they do not want people to edit their island.
JIRA FORT-236183
Date Posted: 11/20/19 ST Date Last updated 12/12/19 SC 1/8/2020 SC Updated status
Battle Royale
https://trello.com/c/G2jGNK0k/1105-issue-with-eliminations-without-aiming-down-sights-challenge
https://trello.com/c/JqVJl114/1123-join-party-through-joinable-parties-not-working-on-controller
https://trello.com/c/sitKVwDM/1151-seeing-the-edit-option-on-enemy-walls
https://trello.com/c/9DpcRXVz/1139-item-shop-timer-out-of-sync
Creative
Read moreDescription Textures are appearing as broken on Ice Lake Island
Platforms All
Discussion Internal
Workaround None
JIRA FORT-234346
Date Posted: 11/20/19 ST Date Last Updated: 12/4/19 SC 1/8/2020 SC checked status, dev de-escalated, will follow-up at a later date.
Description When a Creative game is started with a public lobby, the server own could get kicked to the hub, then lobby when other players enter
Platforms All
Discussion Reddit
Workaround Set lobby to private
JIRA FORT-205558
Date Posted 10/15/19 ST
Date Last Updated 12/12/19 SC 1/8/2020 SC Checked status
Description - Certain translucent props (eg. Holoscreens) and devices (eg. Ball Spawner) do not generate the proper icons.
Discussion Thread Internal
Platforms All
Work Around See description above for workarounds
JIRA FORT-225481
Date Posted:
11/11/19 SC
Date Last Updated:
12/12/19 SC
1/8/2020 SC Moved to archive
If you already own Codename E.L.F., the Polar Legends pack will appear as “Owned” on its offer page. Players may still purchase the pack by choosing “Owned”, and will receive 1,200 V-Bucks upon completing the purchase — to account for prior ownership of Codename E.L.F..
Description The green Christmas Trees no longer emit light like they did before v11.30.
Platforms All
Discussion Internal
Workaround None
JIRA FORT-244196
Date Posted 12/12/19 ST
Date Last Updated 12/12/19 ST
Description Memory usage has increased in creative maps after 11.30 update
Platforms All
Discussion Internal
Workaround None
JIRA FORT-233754
Date Posted 12/12/19 MS
Date Last Updated 12/12/19 MS
Description Setting options within the Class Designer device do not show the correct setting option, but instead present “option.”
Platforms All
Discussion Internal
Workaround None
JIRA FORT-241157
Date Posted 12/13/19 ST
Date Last Updated 12/13/19 ST
Description Sneaky Snowman is missing from Creative mode and is missing from all creative islands.
Platforms All
Discussion Internal
Workaround None
JIRA TBD
Date Posted 12/17/19 ST
Date Last Updated 12/17/19 ST
Description Empty chests can be spawned in Creative Mode with invisible collision
Platforms All
**Discussion Internal
Workaround After leaving creative mode and returning to the Island, the chests become visible and can be deleted
JIRA FORT-234762
Date Posted:
11/20/19 SC
Date Last Updated:
12/12/19 SC
Description Player is unable to interact with Beacon Rift after landing on a player island.
Platforms All
Discussion Internal
Workaround If the player jumps or goes into fly mode, this should fix the issue
JIRA FORT-234043
Date Posted:
11/20/19 SC
Date Last Updated:
12/12/19 SC
Description Players will encounter billboards with default texture shown if they close the phone tool immediately after pasting the billboard. When players copy and paste the billboard, they can also see a brief flicker of the default texture as well.
Platforms All
Discussion Reddit
Workaround Player should avoid closing the phone tool and switching to the pickaxe right after pasting a billboard.
JIRA FORT-233290
Date Posted:
11/13/19 SC
Date Last Updated:
12/12/19 SC
Description Class designers have been reset if placed on an island before 11.30, and then updating to 11.30.
Platforms All
Discussion Internal
Workaround Manually update settings
JIRA FORT-243943
Date Posted 12/12/19 SC
Date Last Updated 12/12/19 SC
We are investigating login issues following our event.
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