Read moreUPDATE: Issue resolved (details below)
I'm on vacation, visiting family & we wanted to play STW. However, I was flagged by 2FA when I attempted to log in from a new location. I set up that 2FA a while ago, to get the free storage spaces. That authentication app was on my phone, which recently crashed (just got the XS Max and it's awesome btw!) But that's okay, because I have those "Backup Codes" in my email. Unfortunately, they each get a response of "invalid or expired", so that didn't help. Unable to log on or reset my PW without dual authentication, I attempted to resolve this with Tech Support. Emails have gone back & forth, I've been nice & not so nice. After purchasing STW, Ultimate Founders Pack, more VBucks that I care to admit to, finally getting MSG & making it to Twine - I can't access my account. I cant get past that 2FA & EPIC refuses to disable it. I have provided my email, recent receipt numbers, copy of DL & credit card - yet they still hold my account hosta...
Hey there /u/IceLadi. Can you check your DMs?