Fortnite: Save the World

Fortnite: Save the World Dev Tracker




16 Mar

Comment

Originally posted by blueruckus

I guess this really isn’t aimed at the subreddit since this is all the stuff we’ve been hearing.

I would appreciate that if a topic is brought up we get solid info instead of just “we know and we’re talking about it”. That really doesn’t give us players any info, so might as well not even bring it up.

Like imagine if you owed a friend some money and you randomly call him up to say “hey, I know I owe you money still. Okay, bye”.

It's absolutely intended for folks here and what you're mentioning is something we talked about before shooting the video. We know until some of those things mentioned are addressed that you'll continue to tell us important. We want to make sure you know they are important to us, even though some of those things (perk reroll, AFK, Global Chat) are bigger pieces of work that will likely take some time.


13 Mar

Comment

Originally posted by [deleted]

[deleted]

Hey insta1234,

I'm sorry to read about the frustrations. I'd like to look into these issues for you. Can you please send me a DM with your case number(s), email that is linked to your Epic games account and display name/psn id/gamertag?

Thank you!

Comment

Originally posted by [deleted]

Hello, it seems like you only respond to top posts about cases, and would be thankful if you could take a look at my cases sometime, I have been waiting a really long time, and have been essentially scammed $99.99 from Epic.

Hi InfamousEternal,

I'd like to look further into your issue. Please go ahead and send me a DM with your case number, display name/gt/psn id and Epic games email.

Thanks!

Comment

Originally posted by kmvii

Please help me! I sent in two support tickets for a refund and never received any case numbers for the first two, then I decided to submit a third one for ALL my purchases ($600~ USD) and then all of a sudden I was given an automated email with a case number two days ago. There is still no response from support and any updates I email back just get me the same automated response and nothing else. I want nothing more than to be out of your hair ASAP.

Edit: I don't know how to do chargebacks via PayPal or my bank yet, but I'd like to save that as my final option.

Hey kmvii,

I understand your frustrations. Please update me via a DM with your display name/psn id/gt and email that is linked to your Epic games account so that I can look further into this issue.

Thanks!


12 Mar

Comment

Hey RubenVDBr,

I'm terribly sorry to read about this. Thank you for bringing this to our attention. I've gotten a hold of your case number and will further investigate. Please feel free to send me a DM if you have any other questions at the moment as well.

Kind regards,

Comment

Hey Chicagobatmandriver,

I'd like to look into your case further. Can you please update me in a DM with your case number, display name/PSN ID/gamertag and email that is linked to your Epic games account?

Thank you!

Comment

Hey Coletheism,

I've gone ahead and sent you a DM asking for your details. Please keep me posted. I'd love to help with your case!

Kind regards,

Comment

Originally posted by Zertrux

Maybe you wanna help with my case ?

Hey Zertrux,

I'd love to help! At your convenience, can you please update me via DM with your case number, display name/PSN ID/gamertag and Epic games email?

Regards,

Comment

Originally posted by Manceypants

I've had 2 problems that I reported immediately, by the time Epic's support got around to actually answering my tickets, they said too much time has passed and they cant help with the issue. I'm currently on 2 weeks for a schematic issue with no response.

Hi Manceypants,

I understand your frustrations. I'd like to help you. Can you update me via a DM with your case number, display name/PSN ID/Gamertag and the email that is linked to your Epic games account?

Regards,

Comment

Originally posted by [deleted]

Still waiting for my refund, so done with this.

Hey Flexeggutor,

I can help you with your case. Can you update me via a direct message with your case number, display name/PSN ID/gamertag and email that is linked to your Epic games account?

Thank you!

Comment

Hey Bryce_lol,

Thank you for bringing this to our attention. I've gone ahead and responded to your case, so keep a look out for it. I am more than happy to further assist you in making this right.

Kind regards,

Comment

Originally posted by cruzter

I heard people taking like only a couple days? I submitted mine like 3 days ago & no reply & I'm thinking if I should charge back cause this game is bull shit now

Hey cruzter,

I'm sorry to read you're experiencing these issues. I've gone ahead and sent you a direct message. Please go ahead and update me with your case number.

Thanks!


01 Mar

Comment

That's rough. We've been discussing global chat recently. The current implementation doesn't completely hit the mark in terms of providing a valuable tool to group, find players with similar objectives, etc. I don't have a solution to share today. This is something we want to improve upon.


28 Feb

Comment

Originally posted by JustMooney1

Hey everyone, AMA is totally not in 2020 its tomorrow. I am bad at leap years.

Coming in hot!


23 Feb

Comment

Originally posted by [deleted]

That is amazing. I see a ton of the issues that have been plaguing STW for a few months, thank you for acknowledging they actually exist. Look forward to seeing them fixed!!

They are on this list for exactly that reason. We're committed to making that happen and making sure you have a place to see the status.


21 Feb

Comment

Originally posted by Medusamain

Is this the only patch notes to be released, Or are we to see more later on tonight?

Patch notes will drop tomorrow when we go down to prop the build.

Comment

Originally posted by Bizzerker_Bauer

Oh hey, nice. I missed that date change. It'd be nice if they'd point out changes like that.

Good catch. Looks like we need to update that original post. Currently on track for tomorrow. We’re “coming in hot” as we sometimes do, but likely to land on Thursday. Aim is to have that scheduled this afternoon/evening to be able to share the specific downtime.

Comment

This is amazing! Thanks so much for sharing.