Fortnite: Save the World Dev Tracker

You’re just cranking these right out. Well done!

Wow. Nicely done!

We love you guys. <3

That's a fair question and I agree. The first thing we're doing is dedicating more community folks that can focus specifically on StW. The rapid growth of Fortnite has meant we've had our community team spread across the entire game. We've spent some time staffing up and Clintonious and Magyst are now dedicated to StW interaction. You'll still see Popo, Mooney, Flak, myself, etc. here. Having a couple of reliable folks to make sure things don't slip through the cracks will help.

There's no downside. We clearly failed to communicate information that was important to you. We can do better.

We're here. We missed the boat on clearly sharing the delay and seasonal gold details. That's on us and we're sorry. No excuses. We simply have to do better than this.

Please DM me your ticket number and I'll check into it.

My apologies regarding the weapon being blue everyone, I'm not sure what happened but the bug for this just landed on me a few days ago. Once this is solved it will be fixed in next week's patch.

Hey folks!
 
With the release of V.2.1.0, two PC performance issues emerged:
* Game client hardlock, most notably when alt+tabbed away from the client.
* Significant in-game hitching.
 
Following our investigation, we discovered that both issues were due to a certain audio configuration and immediately pushed a backend update to disable it. Disabling this component should have no impact on game audio.
 
While this won’t fix all performance issues for all users, we believe the major PC performance regressions shipped with 2.1.0 are now resolved. We’re continually investigating performance issues in the pursuit of providing the smoothest experience possible for all players.
 
As always, thank you for your patience!
Shank
Live Ops Analyst

Attention Fortnite community,

We wanted to provide a bit more context for the most recent login issues and service instability. All of our cloud services are affected by updates required to mitigate the Meltdown vulnerability. We heavily rely on cloud services to run our backend and we may experience further service issues due to ongoing updates.

Here is a link to an ...

We acknowledge that players currently cannot login to Fortnite and are running into an error message. We've got the team looking into this now.

This is fallout from the same issue, unfortunately. Player support should be able to get you playing again if you reach out to them here: http://help.epicgames.com/customer/portal/emails/new

They won't be able to restore your inventory with everything, but that should at least get you back into the game while we sort out the rest of the details.

Howdy all. Here’s some insight on what happened with today’s profile issues:

• At 12:30 pm ET we pushed a backend service update to fix an issue with the Event Store calendar in Save the World
• Not long after, your feedback started pouring in and we observed a large increase in service errors and started our investigation
• Around 4:50 pm ET, following our investigation, we identified that one of our service instances had entered a bad state and we promptly shut it down and replaced it
• Services immediately recovered, preventing further occurrences but not fully resolving for some previously affected users

We are now actively working to identify all users who have sustained profile issues in regard to lost inventory in Save the World and errors with V-Buck purchases. We’ll do whatever it takes to make this right.

Thanks for sticking with us even when we trip on our own shoelaces.

Shank
Live Operations Analyst

D'oh, sorry this happened to you. Was there anything special you can think of that happened when this occured? Like it hitting an enemy right before activation? I can take a look at this to see if there's something wrong, or ways to prevent this from happening.

Huzzah! We’ve pushed a fix that should help things return to a healthier state. This should also allow you to once again play with friends. We will continue to monitor stability and keep everyone posted on all the latest updates.

Global and Founder chat will remain off for the time being.

Maintenance was to allow players to connect to each other so they can play together. Global and Founder chat will remain off for the time being.

HEYYY, MrHomicide! I chatted with ya earlier, so happy you could join us during the PSX Event today!

I completely understand you all wanting the update now, I want to see you out there having fun! There are however things we need to prepare before we push this fix and 2:00 AM ET is as soon as we can get this sorted out for everyone.

Thanks so much for your patience everyone! I know this isn't fun.

UPDATE: You are reunited! Players should once again be able to connect with their friends. We will be leaving notifications and Global/Founder chat off for the time being. Get out there and play with your friends!

We will update you once we enable friend notifications and Global/Founder chat.

UPDATE: You've missed your friends, we know and are about to begin maintenance to address the issues we've been seeing today. There will be some downtime (begins at 2:30 AM ET) during this period while the update makes it way out to you patient players. Thank you for your understanding.

We’ve been having problems with some of our services today. We’ve discovered a fix but it will require some downtime. We are scheduling this for 2:30 AM ET. We thank everyone for their patience today. We want you back out in the action!

We will provide more updates when we have them.

We have to temporarily disable some chat channels (global/founders) for StW for unplanned maintenance. Players can experience intermittent issues with some social features in-game. Sorry! We're working to get chat back online ASAP. Stay tuned.