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I cant get past the screen
Please post a screen shot or video capture of the issue so I can send it over.
I cant get past the screen
Please post a screen shot or video capture of the issue so I can send it over.
Yep, I uninstalled fortnite 3 times already, the first time it was just the fortnite app, the second and third was both the launcher and the app itself.
Are you having an install issue or you cant get past this screen here: https://www.reddit.com/r/FortNiteMobile/comments/d7tho8/what_does_this_mean_you_do_not_have_permission_to/
I'm still having trouble with this and when I trying downloading it from the site instead of using the galaxy store I get a message saying "app not installed"
You should be able to use the galaxy store now. Have you also uninstalled the launcher? In some cases uninstalling the launcher and game fixes that issue.
Yes I've tried everything that has been said on this subreddit so I don't know what to do but if nothing works thanks for your help
I need to know exactly what your issue is. Are you seeing this screen still? Can you take screen shots and post them. https://www.reddit.com/r/FortNiteMobile/comments/d7tho8/what_does_this_mean_you_do_not_have_permission_to/
It's still not working for me
Have you completed uninstalled the game/launcher? Are you trying to download from Samsung store or from fortnite.com/android?
Hey Everyone,
We investigated a patching issue for Android players attempting to download the game from the Samsung Galaxy Store. We have resolved this issue and players should now be able to redownload Fortnite from the Samsung Store without issue.
If you are still having an issue on Android installing from the Samsung Store, please let us know.
External link →Hey, have you installed from the Samsung store? What device do you have? If you uninstall and reinstall from the samsung are you allowed to play?
What device do you have and what install issue are you currently seeing? Did you download from the galaxy store? When you uninstalled did you uninstall the game/launcher or just the game?
Are you seeing the same image as this or not able to download through installer? https://www.reddit.com/r/FortNiteMobile/comments/d7na03/android_note_9_i_installed_a_1gb_update_and_then/
Hey everyone, thanks for the report on this. We looked into this situation and now the issue should be resolved. Uninstalling and reinstalling should resolve any issues you had.
I've tried to uninstall and reinstall but now it's not working for me
What device do you have and what install issue are you currently seeing? Did you download from the galaxy store? When you uninstalled did you uninstall the game/launcher or just the game?
If you had this happen can you please inform me of you account name in a private message so we can look into it.
The issue patching from the Galaxy store should be resolved. Uninstalling and reinstalling should resolve any issues you had.
Hey everyone, thanks for the report on this. We are currently looking into this situation now and will update when we can.
In the meantime you can try installing fortnite from here instead of the galaxy store at this time. https://www.epicgames.com/fortnite/en-US/mobile/android/get-started
