[2023] [Fixed] Buy tiers I-VI option actually buying tiers I-VII

Hi all,

The issue has been fixed.

We will update the help center article with compensation plans tomorrow during business hours (Tuesday AEST).

Hi all,

For everyone who used the “Buy Tiers I - VI” option in the World Event Shop last night between 5pm - 8pm AEST, we will be sending a 500 Gem refund. You will also keep the rewards from Tier VII that were included as part of this pack mistakenly.

I’m waiting for an ETA on when this will be sent out to everyone, I’ll update again once I have the time.

Since before the game launched. Online games always track actions and data from the app you play on your device in order for the game to run smoothly and to allow us to provide support. We need to record when you make a purchase so that the game knows to send you what you purchased.

Here is the privacy policy linked in the settings menu in game:
https://505games.com/privacy

There will be similar privacy policies for most of the apps and online games on your devices.

Hey all, just confirming we started rolling out the compensation mail a few hours ago, it may take some time to hit your accounts but I would expect everyone to have it within 24 hours (I’m being super generous, you probably all already have it). Sorry I was unable to let you know sooner!