Yep, definitely not the game itself though, will be something in the connection as we haven’t had any server alerts and I can see the status is green and online, we’ve also had players in the game all day without interruptions.
The status page is a good quick way to help troubleshoot when it’s everyone in Gems of War or a different issue:
https://gemsofwar.com/status
No problems re: fast reply, I saw you were locked out of the game and wanted to get onto it quickly if there was anything we could do to help!