about 2 years ago - Kafka - Direct link

To be clear in case anyone who isn’t familiar with how our team is structured reads this so may not understand what Jerog said here:

Our Customer Experience staff (CX team) handle all communication and are part of the game development team in house at Infinity Plus Two, the developers of Gems of War.

So we have full time staff dedicated to looking after communications and player support so that the programmers can focus on what they do best: programming and that responding to the community doesn’t delay work on bug fixes or new features :slight_smile: