[2022] Event schedule on Christmas

Heyas, I’ve given this feedback to the team. I’ll let you all know what the plan is before the weekend.

Just confirming tagging mods generally doesn’t get you a faster response, we’re checking almost every thread every day (outside of ie. Guild recruitment threads).

I will generally see you tagged me while I’m already in the thread reading it before I see a notification for it - we are pinged a lot across every platform we work on so they become noise rather than helpful alerts.

We get more pings than we can physically keep up with as a human being with 8 hours in our work day.

Obviously we check for PMs but we only reply to PMs on the forum if it’s about an issue between forum users (arguments, threats, privacy issues etc), or something else that should be done in private (ie. maybe we asked for an invite code or an email).

Because you mentioned it: we have in the past asked players to not ping us and explained it doesn’t make a difference but it is what it is, and that’s ok.

I think we should keep it on topic in this thread though please.

Hey folks, update!

We have changed this weekend to the Invasion weekend and the Christmas weekend will be the Arena weekend.

Generally we actually see an uptick in active users over Christmas, due to people having more time off to play games. But this way everyone has the option to play or not without feeling any pressure to contribute to a guild event if they celebrate Christmas.

Thanks

I understand what you’re saying - I think we all agree on the core point you’re making- but please be careful not to be offensive in your wording.

Obviously if anyone is stressed about their game during what’s important family time for them I think we can all mostly agree that’s for them to work out what their priorities are and I think we’d all agree their family would be the priority, if their guild values didn’t align on that I would probably hint at it possibly not being a good guild match for them.

Some Guilds don’t deviate from their regular schedule for Christmas because their members don’t celebrate it, they don’t have commitments on the day or they have their game time still slotted in for the day and that’s totally cool as well - to each their own!

It was just a chill request which made sense to us too so we were happy to oblige. We didn’t feel pressured or obligated to do it, it just made sense and we had the time to pivot.

If we weren’t able to shift the schedule this close to the date then my next suggestion would have been for guilds with members who celebrate end of year holidays to try to take it easy on their members and give more leeway over the holidays, I think most guilds do that anyway.