[2021] [Support contacted] Billed 5 times, purchased 3

Hi there, I will reply to your tickets soon, sorry for the wait!

I notice in your screenshots that 2 of the purchases are still pending. I won’t be able to send you the missing items until the transactions are completed (if the items aren’t added to your account automatically once the transaction is complete).

If the purchases were made on March 29 and are still marked as pending I would advise contacting Apple Support for assistance completing or cancelling the transactions:
Apple Support: https://www.apple.com/support/itunes/contact/